Agency Business Processes |
This Center of Excellence aims at the improvement of all processes relevant for point of sales activities. |
Right to the point as quick as possible. |
A competitive state-of-the-art agency must fulfill 2 major requirements: |
These requirements are challenging since on one hand the basis of information is subject to rapid changes in today’s travel business but on the other hand there is a lack of time for intensive research. Our center of excellence is specialized in optimization and mapping of workflows using computerized support. This basically results in the usage of the Business Rules Approach (BRA), which enables agents of full reproduction and easy adjustment of business workflows combined with first-class usability. |
